Urban COFFEE Lounge and Combating Corporate Giants
Urban COFFEE Lounge is in Starbucks' backyard. But with quality coffee, service, and mobile ordering, UCL owners are taking on corporate coffee head on.
Cass Clark
Mar 25, 2021
Urban COFFEE Lounge operates in one of the most competitive coffee markets in the world—Seattle, Starbucks' hometown.
The Challenge
Competing with Starbucks in their own backyard requires:
- Exceptional quality coffee
- Outstanding service
- Modern convenience features like mobile ordering
The Solution
Urban COFFEE Lounge partnered with joe to offer:
- Mobile ordering that rivals any chain
- Loyalty rewards that keep customers coming back
- A seamless experience that proves indie coffee can compete
The Results
With joe, Urban COFFEE Lounge has been able to:
- Go head-to-head with corporate coffee
- Build a loyal customer base
- Prove that quality and service beat corporate convenience
In Starbucks' backyard, UCL is showing that independent coffee can not only survive but thrive.
— Owners, Urban COFFEE Lounge