Stripe Holiday Payment Guide
Here's a quick guide of how Stripe sends funds to your account when you receive payments through joe during the holiday season.
Behind the Scenes: Employee Brown Bag on Growth & Philosophy
Discover how Joe Coffee's vertical, coffee-first approach empowers café owners to grow intentionally, connect with communities, and reclaim their craft in a crowded market.
Highlights from the Joe Coffee Podcast: Leadership, Culture, and Purpose-Driven Growth
Explore how joe navigates leadership, culture, and purpose-driven growth, emphasizing values-aligned hiring, regenerative commerce, and intentional growth over rapid scaling.
First Reactions to joe Kiosk Experience at Anthem Coffee
Discover how joe's new kiosk experience is transforming coffee shop hospitality by freeing baristas for meaningful interactions, enhancing customer experiences, and boosting business efficiency.
Reimagining Coffee from Root to Cup: Building Regenerative Systems at Joe Coffee
Joe Coffee embraces regenerative commerce, quantum physics, and a farmer-first approach to transform the coffee industry. Join us in building a transparent and sustainable ecosystem.
May + June Offer Update & Barista Reaction Vid
Discover how Joe empowers baristas and coffee shops with powerful tools and special offers for May and June launches to drive success and customer engagement.
Loyalty Marketing with Joe: Smarter Growth, Not Just Redemptions
Boost coffee shop growth with Joe Loyalty. Achieve higher participation, smarter fund use, and real ROI with a 6% flat rate. Drive new purchasing behavior, not just discounts.
5 Profit Killers That Drain Coffee Shop Margins (and How to Fix Them)
Discover the top 5 hidden profit killers draining your coffee shop—from food costs to loyalty programs—and how to fix them with the right tools and strategy.
5 Profit Killers That Drain Coffee Shop Margins (and How to Fix Them)
Discover the top 5 hidden profit killers draining your coffee shop—from food costs to loyalty programs—and how to fix them with the right tools and strategy.
Collaboration Over Competition: Why We Have More To Gain Coming Together
We walk through our philosophy on why considering the customer experience is the most important factor for choosing your technology.
From Passion to Profit: Maxwell Mooney's Blueprint for Building a Thriving Coffee Shop
Discover insights from Maxwell Mooney, founder of Narrative Coffee and consultant at Thread Bear Coffee Consulting, on building a thriving coffee shop in today's challenging market.
Making Owners and Baristas a More Integrated Part of Product Planning
Joe.Coffee is launching a Community Hub to connect independent coffee shop owners, provide real-time product updates, and leverage data-driven insights for better business decisions.
Demo: The Coffee Shop OS Built by Baristas
Hundreds of community coffee shops have left their traditional POS systems like Square and Toast to get the same benefits from tech that Starbucks enjoys.
The 3 Biggest Challenges Holding Independent Coffee Shops Back (And How to Overcome Them)
There is a fundamental difference in the way national chains view their technology compared to independent coffee shop owners. We unpack the difference.
Building In Public: A Big Leap Forward On Positioning
We're pulling back the curtain on scaling a VC-Backed Startup as part of our mission to revolutionize the coffee industry to better serve small businesses, baristas, and their communities.
Building In Public: Shifting Paradigms, Power of Storytelling, The Psychology of Customer Service
Our new 'Building in Public' series pulls back the curtain on evolving a venture backed startup in service of community, reciprocity, and shared prosperity.
Conscious Entrepreneurship, Venture Capital, and Building a Business with Purpose
What does it mean to build something meaningful while staying true to yourself? Can we create businesses that aren't just about maximizing shareholder value but instead about maximizing positive impact?
Community Coming Together: You Can Break Windows, But You Can't Break Spirit
Campfire Coffee is transforming an act of vandalism into a catalyst for community with a giveback campaign that helps kids put down phones and fall in love with the outdoors.
Building In Public: Podcast, New Hardware, and Data
Our new 'Building in Public' series pulls back the curtain on evolving a venture backed startup in service of community, reciprocity, and shared prosperity.
Why Local Coffee Matters: The Indie Shop Revolution
Independent coffee shops are more than just places to grab a latte—they're the heartbeat of our communities.
Exciting New Challenges This Autumn: More Ways to Enjoy Your Favorite Coffee!
New weekly challenges are now live in time for fall!
Coffee & Community Interview Series
Explore the inspiring journey of Vanessa Alvarez, owner of Catalina's Coffee & Cocktails, as she shares insights on building community, balancing profit with purpose, and overcoming challenges in the coffee industry.
Lookout Starbucks, joe's the Most Rewarding Experience in Coffee
Independent coffee shops can now compete with corporate giants in terms of rewards and marketing strategies with joe Rewards.
joe Gift Cards Rival Starbucks as the Most Personal Coffee Experience
Say goodbye to traditional gift cards and hello to joe's Rewards Cards, the custom branded, personalized and seamless rewards cards for indie coffee.
joe Partners with Verizon to Offer Exclusive Benefits for Coffee Shops
Independent coffee shops now get exclusive growth benefits and $1,000 worth of free hardware, plus never go offline thanks to our latest partnership with Verizon.
Innovation in Coffee: Why Naomi Joe Chose joe Point of Sale
Why it's important to support local coffee, what is unique about his coffee shop, and why innovation was key to choosing joe as his point of sale.
4 Questions Your Google Business Should Answer to Boost Local SEO
How coffee shops can attract new customers and save money on digital ordering by answering these 4 essential questions in their Google Business Profile.
Cafe Avole: A Catalyst for Connection, Community, and Discovery
1:1 with Gavin Amos, owner/operator of Cafe Avole about how Ethiopian coffee and the cafe are a place for growth and connection for this Seattle neighborhood.
Level Up Your Coffee Shop Loyalty: Why joe is the Key to Success
How upgrading to an automated loyalty marketing program can grow your independent coffee shops, using Joe as a prime example.
4 Reasons Why Your Coffee Shop Needs a Kitchen Display System (KDS)
Considering adding food to your coffee shop menu? New menu offerings shouldn't also add stress to your barista's workflow. joe's barista KDS can help!
Unlocking Loyalty: Learn from Industry Leaders and Driving Growth to Local Coffee
What coffee shop owners can learn from the loyalty and rewards program of the coffee industry leader, without compromising their own unique brand and identity.
The Ultimate Guide to Choosing a Point of Sale for Your Coffee Shop
If you're a new coffee shop owner, or looking to modernize your coffee shop, this guide to choosing an all-in-one point of sale system is for you.
Coffee Shop Marketing: Why Promo Codes are a Better Option than Gift Cards for User Acquisition
Coffee shops have used gift cards for everything from loyalty to customer acquisition because it's the only tool they had. But now, promo codes have taken over as the most effective way to acquire new customers.
6 Moments During a Shift Every Barista Can Relate To
6 moments during a busy shift at the coffee shop that every barista can relate to
Built-in Menu Features to Boost Seasonal Sales 🎄
Promote seasonal signature drinks with joe's built-in menu features. Your customers will love to try something new and you get a boost to your bottom line.
How Choosing the Right Chai Can Lead to Coffee Shop Growth
A conversation with Aleczondra Selzer, owner of Mandala Chai, about what coffee shop owners should consider when choosing a chai for their menu.
![[Infographic] Economic Realities of Indie Coffee Shop Owners](/images/blog/posts/economic-realities-infographic.png)
[Infographic] Economic Realities of Indie Coffee Shop Owners
Here's the results of a survey on coffee shop owner sentiments about rising costs, labor shortages and the prospects of a recession.
Survey - How Rising Costs Are Impacting Indie Coffee
Are you a coffee shop owner? Answer these 10 questions to help us better serve coffee shop owners battling rising costs.
A Letter from the Founders
At joe, we're on a mission to make buying local as convenient as ordering at Starbucks. With a goal to launch 16000 locations on the platform by 2024.
When Coffee Shops Should Promote Seasonal Drinks Based on the Data
We analyzed data on when hot and cold drinks switch positions as most popular at local coffee shops. Here's what we learned and when shops should start promoting seasonal offerings.
QR Codes for Coffee Shops: More Than Just a Menu
QR Codes emerged during the pandemic, but they are here to stay. Learn how the codes offer more for coffee shops than just a way to view your menu.
A Smart Loyalty System Will Do the Heavy Lifting to Reengage Customers
A smart loyalty system will do the heavy lifting to reengage customers and boost your bottom line.
3 Reasons to Go Mobile Now
joe users visit the coffee shops they love MORE often than before they used the app for mobile ordering.
These 11 Seattle Coffee Shops Are Hidden Gems
Coffee lover looking for a new coffee shop in Seattle? These 11 Seattle coffee shops are hidden gems that could become your new regular.
Torani Sponsoring Seattle Coffee Week
Like-minded companies joe and Torani Syrups are teaming up for a promotional event all about celebrating local Seattle Coffee.
Celebrating Hispanic Heritage Month: Shops to Get You Started
September 15 marks the start of Hispanic Heritage Month. We honor and celebrate these Latinx-owned shops on the network, their contributions, and their stories.
Seattle Coffee Week Begins October 1st!
Seattle Coffee Week, Oct 1 - 14, celebrates craft, community, resilience, and delicious Seattle coffee! Plus $1 coffee for new users in the Seattle area.
9 Must-Visit Los Angeles Coffee Shops
9 must-visit indie coffee shops in the greater LA area. From eclectic spaces to mission-driven owners, read about these unique shops then visit them on joe.
Online Ordering is the Present and the Future
A look at the impact of online ordering behaviors created in the peak of the COVID-19 pandemic, and how online ordering is the solution for indie coffee.
How to Combat the Starbucks Structural Advantage
Learn about Starbucks' structural advantage in the coffee industry and how to go head-to-head with corporate coffee.
$1 Coffee in July for Texas Coffee Lovers
Dolla Java Days in these two Texas cities July 6 - 31. For the month of July, we are sponsoring $1 coffee and drinks daily for coffee lovers on joe.
June Product Update Release Notes
We've recently launched updates to our joe Mobile Ordering consumer app that make the ordering and pickup experience more intuitive and easier to use.
We're Offering Daily $1 Coffee to Thousands Across Our Network
Dolla Java Days in these four major cities begins May 24, 2021. For one month, we are sponsoring $1 coffee and drinks daily for coffee lovers on joe.
Why Card-Not-Present Fees Can Kill a Coffee Shop
Pricing decisions for coffee shops when it comes to mobile and online ordering are crucial coming out of the pandemic. Here are important tips for comparing costs.
Dolla Java Days Coming to Portland, Oregon
Dolla Java Days in Portland, OR kicks off April 12 through 25, 2021. For two weeks, we're sponsoring $1 coffee and drinks for Portland joe customers!
Built In Seattle Invites joe CEO to the Podcast
Built in Seattle with Adam Schoenfeld invited joe CEO and Co-founder Nick Martin to the podcast. Listen in to hear his journey to connecting with coffee.
joe Sponsoring International Women's Day Event in Seattle
joe Coffee is thrilled to sponsor a Virtual Coffee Hour for World Affairs Council of Seattle's Annual International Women's Day Speed Mentorship event.
Cloud City Coffee and Putting Customers First
How this joe partner is prioritizing customer experience above all, coffee shops as a catalyst, and their decision to switch to joe from a white-label app.
Keep Coffee Local: A Commitment to Community
In this Keep Coffee Local Week 3 recap, we hear about 5 more coffee entrepreneurs and their unwavering commitment to community, and of course great coffee.
10 Tips to Maximize Small Business Saturday
10 easy marketing tips you can use this Small Business Saturday to maximize revenue and safely strengthen customer relationships.
10 Tips to Maximize Small Business Saturday
10 easy marketing tips you can use this Small Business Saturday to maximize revenue and safely strengthen customer relationships.
Keep Coffee Local: Going Above & Beyond
In this Week 2 recap of our Keep Coffee Local campaign we're spotlighting five more business owners behind our customers' favorite local coffee shops.
Keep Coffee Local: A Commitment to Help Indie Coffee THRIVE
In this Week 1 recap of our Keep Coffee Local campaign we're spotlighting five business owners behind our customers' favorite local coffee shops.
Teaming Up with BriteVision
We're teaming up with BriteVision to bring our coffee partners affordable, eco-friendly coffee sleeves. Read on to learn about this partnership.
Webinar: Creating an Inclusive Third Place
Watch this webinar for an insightful and actionable conversation on creating a more inclusive workspace to improve the performance of your company.
Calculate the Cost of Online Ordering for Your Coffee Shop
Specialty coffee shops are looking for a solution to compete against Starbucks on mobile ordering. Branded apps are tempting, but the costs are prohibitive.
We've Raised More Funding to Build Our Partnerships
joe has raised a new round of funding as we step up to do more for indie coffee shops everywhere.
Webinar: What's Next With COVID-19?
A look at the data surrounding COVID-19, how it's changing consumer behavior and what new opportunities are emerging as a result.
Cafe Buunni Re-opening During COVID-19
We sit down with co-owner of Buunni Coffee to discuss decisions around reopening their 4 cafes, all located in the city most negatively impacted by COVID.
How Necessary & Sufficient Prepared for COVID-19
Discussion with Necessary & Sufficient Coffee owner Kate on the impacts of the pandemic on operations, plus maintaining trust with staff and customers.
How Blue Star Coffee Moved to 100% Curbside Service
We sat down with mother-daughter duo of Blue Star Coffee Roasters to understand how this rural coffee bar and roaster is adapting to safely serve customers during the COVID-19.
Operating During Coronavirus with Long Beach Coffee Club
In this article, Long Beach Coffee Club invited joe for a 1:1 conversation on the impacts of COVID on the coffee industry and how owners are adapting.
An Open Letter to Indie Coffee Lovers
An open letter to small business enthusiasts and indie coffee lovers everywhere in response to reports of meal delivery services gouging small business owners.
How Coffee Ethic is Adapting to COVID-19
We sat down with the owner of Coffee Ethic to understand how they are adapting and evolving to safely serve customers during the COVID-19.
The CARES Act for Coffee Shops
Details on the CARES ACT for Coffee Shops, Cafes, and Coffee Bars including how to access PPP loans and resources for small business owners.
How We're Supporting Shops During COVID-19
In response to COVID-19, we are reducing rates for coffee shops and expanding availability to help in any way we can.
We've Partnered With Gravity Payments To Take On Square
Many coffee shops were burned by Square's latest rate hike. We've partnered with Gravity Payments to stand up for local coffee shops.
Gravity Coffee Co.
Even your most loyal customers have busy days. Don't miss out on that added revenue and give them the option to order ahead and skip the line.
Mighty Mugs
Why use joe? Simply it helps your indie coffee shop compete with the big guys through mobile ordering and loyalty.
Q&A with Mita's Coffee House
Get to know Mita's Coffee House owner, April Pomeroy and their success with joe mobile ordering.
INFOGRAPHIC: The State of Mobile Ordering for Coffee Shops
Mobile ordering at coffee shops has been transformed by Starbucks, but indie coffee has been left out in the cold until now. With joe, local coffee is leveling the playing field against national chains.
Pegasus Coffee
Pegasus Coffee in Seattle, Washington lets their customers mobile order ahead with joe so they never have to settle for coffee they don't love.
Enhancing Relationships
Learn how joe makes life better for baristas, owners, and coffee lovers with mobile ordering built specifically for coffee behavior on both sides of the counter.
Anthem Coffee
We highlight incredible Seattle Area coffee shops and the role joe plays in helping them to better serve customers.
Mobile: Opportunity or Threat for Indie Coffee?
Mobile ordering at coffee shops should be an integrated part of your customer service strategy. The impact is higher average tickets, bigger tips, and better customer relationships.
Why Branded Apps Don't Work
Specialty coffee shops are looking for a solution to compete against Starbucks on mobile ordering. Branded apps are a tempting option, but with a closer look, they fall short.
Partner Showcase: Diedrich Espresso
Joe is a free service for independent coffee shops that lets them accept mobile orders & payment from customers that want to support small business.
Partner Showcase: Bryan Reynolds of Anthem Coffee & Tea Shares His Formula For Success
Joe is a free service for independent coffee shops that lets them accept mobile orders & payment from customers that want to support small business.
Coffee & Community at Family Owned Social Grounds
Social Grounds proves that family-owned coffee shops are the heart of community. Learn how they're using joe to serve their neighborhood.
Amore Coffee Grows Revenue 33% With Joe Mobile Ordering
Joe is a free service for independent coffee shops that lets them accept mobile orders & payment from customers that want to support small business. See how Amore Coffee grew revenue 33%.
Empowering Our Partners in Coffee's New Wave
Covering the crossroads of culture, art, technology and coffee. Joe Coffee is a service for independent coffee shops that allows them to accept mobile orders and connect with their community.
FAQs From Managers & Baristas About Joe Mobile Ordering
Everything managers and baristas need to know about joe mobile ordering - from setup to daily operations to tips.
3 Ways Coffee Shops Can Upsell Food Using Mobile Ordering
Mobile ordering creates unique opportunities to increase food sales. Here are three proven strategies to boost your average ticket.
How Caffe Paradiso Grows Its Business with Joe Mobile Ordering
We sat down with the team at Caffe Paradiso to learn how they've grown their business using joe mobile ordering.
5 Moments Every Coffee Addict Can Relate To
If you love coffee, you'll definitely recognize these five universal experiences that every coffee addict knows all too well.
5 Tips for Marketing Your Coffee Shop on Social
Social media is one of the most powerful (and free) marketing tools for coffee shops. Here are five tips to make the most of it.
Learning about Jebena at Cafe Avole
Discover the traditional Ethiopian coffee ceremony and the beautiful jebena pot at Cafe Avole, where coffee culture meets community.
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