Lookout Starbucks, joe's the Most Rewarding Experience in Coffee
Independent coffee shops can now compete with corporate giants in terms of rewards and marketing strategies with joe Rewards.
Cass Clark
Nov 15, 2023
Starbucks has truly aced the game of creating a devoted fanbase. They cracked the code with a winning formula that included an enticing and gamified rewards program, a trustworthy in-person and digital experience, extremely valuable customer ordering data, and targeted marketing campaigns tailored to their coffee lovers.
Even with superior coffee and service, independent coffee has had to rely on run-of-the-mill point of sale and rewards solutions that simply sent out marketing emails manually, and small businesses were left in the dust.
But, the tables have turned! Independent coffee shops can now go head-to-head with corporate giants in terms of rewards and marketing strategies.
Introducing joe Rewards
joe Rewards is a loyalty and rewards program armed with a marketing powerhouse that brings the same growth formula used by Starbucks right into the hands of small businesses.
Yes, you heard it right! joe Rewards, along with a suite of marketing capabilities and a comprehensive customer relationship management tool, is now accessible to independent coffee shop owners through their joe Coffee app.
1 - joe Rewards Cards that Rival Starbucks
At the forefront of joe Rewards are the joe Rewards cards that take traditional gift cards to the next level. They allow you to build your coffee brand and incentivize your customers for choosing your shop for their daily caffeine fix!
Customize the entire experience, from the look of your cards to the in-app gifting experience for your customers.
2 - Modern Marketing Tools at your Fingertips
As a busy coffee shop owner, you don't have time to waste on ineffective marketing emails. With joe Rewards in your pocket, you can say goodbye to those time-consuming tasks and say hello to automated marketing campaigns that you can set up with just a few taps on your phone.
Connecting with your customers has never been easier or more personal. You can choose from joe's pre-populated messages and add your own personal touch to match your unique brand.
3 - A CRM to Connect with Customers Anywhere
You offer an unbeatable experience in your shop, but what about days when you're not in shop? With joe Rewards' Customer Relationship Management (CRM) tool, busy coffee shop owners can easily keep up with customer feedback and reviews on the go.
And if a customer didn't have an extraordinary experience, you can instantly slide into their DMs with a personalized message and a digital Rewards card or promo code to entice them back in.
Because these marketing capabilities of joe Rewards are so incredible, we're making them available to any joe coffee shop partner. But the real magic happens when joe Rewards and marketing capabilities team up with Rewards cards and the joe Point of Sale.