[Infographic] Economic Realities of Indie Coffee Shop Owners
Here's the results of a survey on coffee shop owner sentiments about rising costs, labor shortages and the prospects of a recession.
Cass Clark
Aug 23, 2022
Independent coffee shop owners are facing unprecedented challenges in today's economic climate. We surveyed coffee shop owners across the country to understand how rising costs, labor shortages, and economic uncertainty are impacting their businesses.
Key Findings
Rising Costs Hit Hard
Coffee shop owners report significant increases in:
- Coffee bean prices - Supply chain disruptions and climate impacts
- Milk and dairy - Inflation affecting all dairy products
- Labor costs - Minimum wage increases and competition for workers
- Rent - Commercial real estate prices climbing
Labor Challenges
Finding and retaining quality baristas remains one of the biggest challenges:
- Competition from larger chains offering higher wages
- Burnout from understaffing
- Training costs for new hires
- Scheduling flexibility demands
Recession Concerns
Many owners express concern about potential economic downturn:
- Customers may cut back on discretionary spending
- Coffee shop visits could decrease
- Pressure to keep prices competitive despite rising costs
How Coffee Shops Are Adapting
Despite these challenges, independent coffee shops are finding creative solutions:
- Embracing Technology - Using tools like joe to automate marketing and increase efficiency
- Building Loyalty - Investing in rewards programs to retain customers
- Diversifying Revenue - Adding food items, merchandise, and subscriptions
- Community Focus - Doubling down on local relationships and community events
The Silver Lining
While challenges are real, independent coffee shops have advantages:
- Strong community connections
- Loyal customer base
- Flexibility to adapt quickly
- Unique experiences that chains can't replicate
The shops that invest in the right technology and focus on customer relationships are best positioned to weather economic uncertainty.
Are you a coffee shop owner navigating these challenges? joe is here to help with tools designed specifically for independent coffee shops to grow revenue, reduce costs, and build loyalty.