Demo: The Coffee Shop OS Built by Baristas

In this article, we provide highlights of key aspects of the complete operating system powered by joe including Kiosk, Barista Terminal, and Admin tools.

Relationship-Driven Ordering & Workflows

At joe, we designed our platform from the perspective of both customers and baristas. Our goal? To eliminate workflow inefficiencies, provide customers with the most seamless and rewarding ordering experience, and connect you with the world's largest community of independent coffee lovers.

Recently, we introduced a kiosk experience built specifically for coffee shops, designed to enhance customer relationships and optimize barista workflows. With this system, customers can:

✅ Save favorites for one-tap reordering ✅ Reorder entire baskets—perfect for families and groups ✅ Purchase or reload cash cards for easy payments ✅ Minimize barista data entry, so your team can focus on crafting exceptional coffee

Maximizing Value with Smart Automation

At joe, our long-term vision is to automate essential tasks as much as possible, giving you more time to focus on what matters—your customers, your craft, and your business.

Demo Highlights:

• 00:00 Introduction and Overview
• 00:45 The Vision Behind Joe
• 02:41 Insights Dashboard
• 07:47 Marketing and Loyalty Tools
• 14:19 Brand Management
• 15:45 Customer and Employee Management
• 17:50 Reporting and Automation
• 20:20 Conclusion and Contact Information

Our approach ensures that every incentive, loyalty program, and customer engagement tool is built specifically for independent coffee shops, designed to drive real results while minimizing risk.

Customer App Experience

One of the biggest advantages of running on Joe's complete operating system is the way we personalize the app experience for your most loyal customers.

When a customer joins your loyalty program, their app transforms into a branded profile experience unique to your shop:

✅ Easy access to stored rewards & balances across kiosks, terminals, the app, and online ✅ One-tap reordering for favorite drinks, full baskets, and past purchases ✅ Auto-reload for stored balances, ensuring consistent cash flow ✅ Gift card integration for effortless sharing and redemption ✅ Smart recommendations that evolve based on seasonal trends ✅ Gamified rewards & challenges, keeping customers engaged

Getting Started is Simple

Switching systems can feel like a hassle—but we're not a POS, we're your technology partner. We only grow when you do, which means our success is directly tied to yours.

Here's how it works:

📌 Step 1: Email success@joe.coffee and let us know you're interested 📌 Step 2: We'll schedule a quick 30-minute call to discuss your workflow, menu details, and launch timing 📌 Step 3: We'll build your menu and digital storefront—getting you up and running based on your availability

Ready to upgrade your ordering experience? Let's get started today. 🚀