The Complete Coffee Shop Platform
Built for Coffee.
Built for You.
Everything you need to run, grow, and thrive — designed specifically for specialty coffee shops. Not generic retail. Not restaurants. Coffee.
Talk to UsCoffee OS
The foundation everything runs on
One Platform. Every Tool.
The foundation. A complete operating system designed specifically for coffee shops. Everything runs on this — and everything works together seamlessly.
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✓
Coffee-First Workflows Built around drink queues, not table service or generic retail
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✓
Network Effect Customers discover you through 500+ other Joe shops
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✓
Collective Buying Power Lower rates because we negotiate together
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✓
All-In-One No need for 5 different subscriptions and integrations
In-Store Operations
Payments & Point of Sale
Lightning-fast tools built for coffee workflows, not generic retail.
💳 In-Store Payments
Point of Sale
Lightning-fast POS with 2.75% flat-rate processing. Built for coffee workflows, not generic retail. Drink queues, modifiers, tipping — all designed for speed.
- 2.75% flat-rate processing
- Built for drink queues, not tables
- Offline mode included
- Instant sync across devices
🖥️ Self-Service
Kiosk
Self-service ordering that frees baristas to focus on craft and connection. Seamless integration with POS.
- Reduce counter congestion
- Increase throughput 20%+
- Built-in upsell prompts
- Same menu, synced automatically
Customer Experience
Mobile & Online Ordering
Give your customers the convenience of Starbucks while keeping the soul of indie coffee.
📱 Consumer App
Joe Mobile App
The #1 app for local coffee. Customers order ahead, earn rewards across all Collective shops, and discover new favorites in their neighborhood.
- Order ahead & skip the line
- Universal rewards across 500+ shops
- Shop discovery & recommendations
- Favorites & reorder in 2 taps
🌐 E-Commerce
Online Ordering
Beautiful online ordering for your website. Sell beans, merch, and gift cards with seamless fulfillment.
- Branded online store
- Subscription management
- Gift card sales
- Shipping integrations
Customer Retention
Loyalty & Marketing
Stop guessing. Start growing with data-driven tools that actually work.
🎁 Customer Retention
Universal Rewards
Network-powered rewards that work across 500+ shops. 3x engagement vs standalone programs. True cost: ~2.75% of revenue.
- Flat 2.75% covers ALL rewards
- 3x engagement vs punch cards
- Cross-shop customer acquisition
- Automated win-back campaigns
🎯 Growth Tools
Marketing Tools
Automated campaigns, targeted offers, and customer engagement tools that drive repeat visits.
- Push notifications
- Email campaigns
- Targeted promotions
- Customer segmentation
🤖 AI-Powered
AI Marketing Suite
AI that writes your emails, optimizes send times, and personalizes offers based on customer behavior.
- AI-written campaigns
- Optimal send times
- Personalized offers
- Behavioral targeting
Financial Services
Banking & Back Office
Financial tools built for coffee shops. Everything syncs, everything just works.
🏦 Financial Services
Banking
Financial tools built for coffee shops. Faster access to funds, better rates, integrated cash flow management.
- Next-day deposits
- Cash flow forecasting
- Integrated reporting
- Better rates through collective
💵 Team Management
Payroll
Integrated payroll that syncs with your POS. Automatic tip distribution, tax filing, and compliance built-in.
- Syncs with POS hours
- Automatic tip distribution
- Tax filing included
- Compliance built-in
📊 Back Office
Accounting
Automatic bookkeeping synced to your sales. Financial reports, P&L statements, and tax-ready exports.
- Auto-synced bookkeeping
- P&L statements
- Tax-ready exports
- Financial reports
Team Management
Scheduling & Communication
Smart tools to manage your team efficiently. Coming soon to the platform.
📅 Coming Soon Soon
Scheduling
Smart scheduling that learns your patterns. Demand forecasting, shift swaps, and labor cost optimization.
- Demand forecasting
- Shift swap requests
- Labor cost optimization
- Mobile access for team
💬 Coming Soon Soon
Messaging
Team communication hub. Announcements, shift coverage requests, and direct messaging all in one place.
- Team announcements
- Shift coverage requests
- Direct messaging
- Read receipts
As a Service
Support & Consulting
You're not just getting software. You're joining a collective with real humans who care about your success.
Dedicated Support
Dedicated support team that knows coffee. Phone, chat, and email support when you need it most. Real humans, every day of the week — no bots, no tickets that disappear.
Business Consulting
Expert guidance on operations, growth strategy, and profitability. Leverage collective wisdom from 500+ shops. Your dedicated growth consultant helps you hit your goals with data-driven strategies.
How Joe Compares
See why 500+ shops have switched from Square and Toast.
| Feature | Square | Toast | Joe |
|---|---|---|---|
| Built for coffee shops | ✗ | ✗ | ✓ |
| Mobile ordering app | Paid add-on | Paid add-on | Included |
| Loyalty program | $45-105/mo | $50+/mo | Included |
| Hardware included | $500-2000+ | $500-2000+ | Included |
| Banking & payroll | Separate products | Separate products | Integrated |
| Network customer acquisition | ✗ | ✗ | ✓ |
| Growth consultant | ✗ | ✗ | ✓ |
| AI marketing | ✗ | ✗ | ✓ |
| In-store processing | 2.6% + $0.15 | 2.49% + $0.15 | 2.75% flat |
Ready to switch to coffee-first technology?
Join 500+ independent shops already growing with Joe.