"I encountered multiple issues that reflect poorly on the in-store customer service process. Upon arrival, I attempted to use the kiosk to place my order,..."

"Once again you guys f****** up like what the f*** why? The f*** is there 2 f****** lanes? If you don't help the f****** people on the other f****** lane,..."

"This has got to be the worst customer service I've ever experienced. I asked why the Wi-Fi was not working at this location. They said they would find out..."