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What People Are Saying

from Google & Yelp

"10s, 10s, 10s, across the board!*As flamboyant as possible 🤣* slammin bagels they have chicken sausage, and turkey sausage and sliced turkey for those that dont eat pork. Vegan options as well. Seems to be plenty lgbtq friendly 🤣😜 that goes a long way for sure in this climate. I searched the area for an alternative to pork, and this is the only place i could find. Super friendly to first timers, no rush, everything was fresh and delicious! Im going back up for cookies, they were huge!!!! Pretty straight forward Operation btw signs indicating where to order and where to pay, its really not that complicated."

★★★★★

"One of my favorites places. The past couple times were hit or miss but this morning I found a hair in my sandwich. As soon as I unwrapped it the hair was long and sticking out."

"Such a welcoming place! I came with my granddaughter and enjoyed coloring and reading in the Living Room while we waited for our delicious bagels. Really excellent prices for high quality food. The cinnamon rolls are divine!"

★★★★★

"I don't generally like to give bad reviews for local businesses but I was honestly shocked by my experience (1/11/25). I'll start off with the positive so this doesn't get lost in my complaints - I appreciated the affordable pricing. The omelet wrap and mochaccino I ordered were fine, no major complaints, nothing overly amazing but at the same time I understand the main dish here are their bagels so I can't say too much. As for the service and overall experience ordering, wow.. I came in and went to the register to order. After waiting in line, I was told to go to another area which looked like she pointed to another register. I stood there waiting and the employee typing on that register avoided eye contact with me, and let me wait for a few minutes without saying anything at all. I noticed that someone else was ordering at another end of the counter so got into another line. I want to point out that there were at least 10 employees behind the counter, they all saw me waiting for a few minutes, unsure of where to order, and none of them said anything to me. I now stand in another line at the end of the counter to order. I'm finally ordering, and I go to ask for my drink order and she tells me that I can only order my food here, and the register that I FIRST went to is where I'll pay and then order my drink. Okay, sure. So I go back to the first register and wait in another line to now pay and put in the second half of my order. The lady at the register cashes out the man in front of me. I step up to the register and then she grabs a bucket, walks past me ignoring me at the counter and starts wiping down tables while I stand there waiting still. I'm there for another few minutes until my food is ready and someone brings it over. She asks me if I have a drink order (the same woman who took my food order and told me to order my drink over here now), adds my drink to the total and cashes me out. Now I've got my hot food in hand waiting for my drink to get made, which somehow takes longer than my food took to get prepared. You have to order food at one counter, receive it at another, pay and order your beverage, then receive that at another side of the counter. Am I crazy for thinking this is so strange? All in all, I couldn't believe how there were so many people on staff (I counted AT LEAST 10) and still not one of them cared enough to acknowledge me and help me understand their ordering process which makes no sense whatsoever. I'm really disappointed because I love supporting local spots but I couldn't believe how poor the customer service was here, especially out of the entire time on staff, I'm not sure I'd want to give it a second shot. Edit: changed from 3 stars to 1 due to the owner's response."

"Supposed to get 13 bagels when you buy a dozen…first time I told the girl on my next visit I was shorted and all I got was, “ oh sorry”. It happened a 2nd time and on my next visit, I asked if you get 13 and was told yes…that guy even shorted me, so 3 times. Would it kill them to just throw a couple in the bag? At $20/dozen,the least they can do is give you the right number of bagels."

★★

"Best bagels ever!! Wonderful workers and owner! They have low carb bagels that are amazing!!"

Joanne B. ★★★★★

Hours

Monday Closed
Tuesday 7:00 AM – 2:00 PM
Wednesday 7:00 AM – 2:00 PM
Thursday 7:00 AM – 2:00 PM
Friday 7:00 AM – 2:00 PM
Saturday 7:00 AM – 2:00 PM
Sunday 7:00 AM – 2:00 PM

Frequently Asked Questions

What are Soho Bagels and Cafe's hours?
Soho Bagels and Cafe is located in Rochester, New York. Monday: Closed. Tuesday: 7:00 AM – 2:00 PM. Wednesday: 7:00 AM – 2:00 PM. Thursday: 7:00 AM – 2:00 PM. Friday: 7:00 AM – 2:00 PM. Saturday: 7:00 AM – 2:00 PM. Sunday: 7:00 AM – 2:00 PM.
Where is Soho Bagels and Cafe located?
Soho Bagels and Cafe is located at 1510 W Ridge Rd, Rochester, NY 14615, United States, Rochester, NY. You can get directions using the map above.
What is Soho Bagels and Cafe's phone number?
You can reach Soho Bagels and Cafe at (585) 663-2740.
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