"This Coffee Connection holds a special place in my heart! The ladies here are super friendly and always willing to help! I used to work in the mall and always came here with my sister on our lunch break, and every time we came, the food was always SO GOOD! Not kidding, this place is really a QUALITY food location and all for a great cause. It isn’t fast food and I encourage everyone who lives in the area to please visit and support this location! If you don’t know what to get, I recommend trying their chicken salad panini (it may have nuts in it) and their chicken pot pie soup! Those are some of my favorites that I get if they have them!"

"Nice staff overall but one lady in particular who wears glasses I’m unsure of her name, messes up my food everyday! I very specifically detail out my order to avoid any confusion and she either puts the wrong milk or the wrong cheese every time and I have an intolerance! she may just need to slow down a bit because she always seems flustered, I would hate to have her mess up an order of a customer with an allergy!"

"Hands down the BEST place to stop at Marketplace Mall! The food is not only delicious, but affordable and healthy! I have worked at the mall for 6 years and for the past 4 years this has been my number one go to spot. All the ladies who work there are SO incredibly nice - they never disappoint!! :)"

"As a long-time customer of the South Ave location, I was ecstatic when this location opened in the Starbucks-studded java wasteland that is Henrietta. Great coffee, friendly employees, a wide variety of beans, and a great cause. (Note that my personal preference is for darker roasts. By my measure, this is one of the best coffee places in Rochester.)"

"I wanted to try some new coffee, since I was getting sick of Starbucks and the other chains. So, I googled coffee in the Henrietta area, and was surprised to find that there was a coffee connection in the mall. The lady who served us was very friendly, and full of smiles and enjoyment. The nice thing about coffee connection is that it's connected to the mall, so you can grab it and enjoy what the mall has to offer."