"I completed an order online and went to the store about 20 minutes after I ordered. I order the bakers dozen, an egg sandwich and a coffee of which were not getting completed. I understand that it was busy but the poor girl at the register had to complete my order for me. I waited in the store for about 30 minutes and many of the bagels ended up being incredibly stale. Not the of product I have come to expect from this restaurant."

"Bagels have gotten more expensive over time and what you get doesn’t match the price. I made sure to ask for extra cream cheese and when I opened my bag up to check my food it’s like they made sure to put even less cream cheese on my bagel?? Why do they only put one thin layer on ONE side of the bagel??"

"Simply ordered a hasbrown and bagel with cream cheese. The hash brown was cold and the cream cheese had salmon mixed in. It would not have been as big of a deal except because it’s fish the entire bagel tasted like salty salmon mixed with honey walnut which is not good. I tried to call and was told “go online”."

"Not sure if Bruegger’s knew what they were doing when they did it, but “it”, is done. Get the Vermonter and take your taste buds to a good place. That sweet cream cheese on a sweet corn bread type bun chews real well with a couple eggs, sausage, and bacon."

"I had an issue where I bought my order online and did pick up in store and an item was missing. When I went back to make them aware of the issue, CHRISTINA (or not sure if spelled KRISTINA?) was so nice to resolve the issue. Everyone there has always been fantastic and friendly plus they have the freshest bagels."