"I am a frequent visitor for years now. I usually get bagels to make at home or the go to’s. It’s as chaotic as you’d expect a bagel shop to be. In my last visit I was disgusted and disappointed with this shop. My husband, 1y/o and I went for a quick late breakfast (it was pass morning peak) anyways we spent around 48$ He ordered a pastrami &egg special.. which was overly priced eggs with barely on slice of pastrami. I am not kidding when I say the slice barely covered the surface of the bagel. It wasn’t even a thick cut. We also ordered a split pea soup for my daughter that came with toast… it was burnt, inedible. I told the man whom made our food, “I just want to let you know that it’s was absurd to have such little meat on a so called pastrami sandwich with barely a slice.” He said “meat’s expensive it is what it is.” In a dismissive and rude manner. Regardless we ate and didn’t want to ruin our breakfast any more, we ate what we could. I made sure to speak to the cashier at the counter and let her know how disappointed I was about the experience and his lack of costumer service. She apologized as she knew I was a frequent visitor and asked if she could make the sandwich for me again, or a possible refund. As I was declining. I saw the man whom made my food, running to inform the manager, whom then speed walked towards me in confrontational manner. I wasn’t interested in entertaining it, so I walked away. I’d said my piece and I was past the point of amending anything."

"I’ve grown up going to this bagel shop and I agree that the quality has gone down over the past few years while prices have gone up. I stopped in there for a bagel with butter and this is what I was given. Seriously? You looked at that and still packed it up for a customer? What a waste of $5."

"HORRIBLE CUSTOMER SERVICE, HORRIBLE MANAGEMENT called about a mistake on my BEC i asked for SALT PEPPER MAYO AND KETCHUP got two dry sandwiches on top of the fact that i ordered a small and medium iced coffee and got 2 smalls so i called about the issue since i got them to go and i wasn’t home to fix them a guy answered the phone told me to come in the following morning that he would take care of what happened. After speaking with the manager covering in the morning he told me i was lying about what the guy said and didn’t want to remake my food and just gave me an ice coffee for the inconvenience. He was rude and it was a waste of time for the managers to not even communicate is horrible. I heard the managers conversation when he called him to ask about what he said and he was on the phone crying about how he had a line out the door when there was 5 people in the store and how he didn’t work in the morning apparently he comes in at 10am. When i called about the issue the guy told me to look for the white guy with glasses didn’t even want to give me a name how unprofessional!! I stopped coming here but decided to give it a shot BIG MISTAKE. NEVER AGAIN! THE LAST PICTURE IS THE ICE COFFEE THE GAVE ME TO FIX THE SITUATION THAT HAS COFFEE GROUNDS ALL AT THE BOTTOM! THE WORST !!"

"The bacon egg cheese here is awful. Please don’t waste your time. They rushed my order they made the sandwich in 10 seconds it was disgusting and over priced. I asked for bacon they gave me undercooked what looks to be Canadian bacon. Follow the the other reviews DO NOT come here for a breakfast sandwich you WILL be disappointed i will never come back"

"I always had the pleasure purchasing my bagels and spreads in this place and today I had the pleasure of doing floors inside the bagel store, the places is clean maintained, and I will recommend it if you’re looking for a good place to shop for your bagels."