"We stopped by Coffee Factory just to kill some time while waiting for a nearby restaurant to open, and ended up only getting coffee—but it turned out to be a great choice. The space is spacious and comfortable, with lots of menu options to choose from. Most importantly, the coffee was very good—smooth, well-made, and enjoyable. A nice place to relax for a bit and grab a solid cup of coffee. We’d definitely come back again."

"A cozy and pleasant local coffee shop to pass the time and read a book or share a treat with friends. I got a hot latte with oat milk ($4.75 + additional milk cost). I also tried a multigrain latte for the first time ($5.50) and wow it was delicious. It was not too sweet, warm, fragrant, and thick."

"Cute lil coffee shop across from the murray hill lirr. You can grab a coffee and pastry before heading out. Plenty of seats. Lots of cookies. I got a brownie this time. It was tasty."

"Officially done with the Coffee Factory. I’ve been going to this place for 2–3 years, but it’s gotten completely absurd. The coffee tastes like hot water, they removed the outlets so customers can’t charge their laptops for no clear reason, and while some of the staff are rude, the owner is just straight-up mean. I used to love the atmosphere and how chill the café was, but today was my last visit. On multiple occasions, I’ve asked the owner for a straw and she would either scoff or give me a nasty grin. If you check the other reviews, she already has a bad reputation and clearly gets defensive and pissy about it. I’ll go as far as to say she looks down on people who aren’t wealthy. Let me explain: this part of Flushing has a lot of upper-middle-class to wealthy customers, and you can visibly see how her attitude shifts. She’s kind and caring toward customers who look rich, but cold and rude to everyone else. It honestly makes me wonder if she removed the outlets so she wouldn’t “lose” her wealthier customers, almost like she doesn’t want people staying too long unless they fit a certain image. So if you're a student, this ain't the place to study trust me. The workers from years prior super nice! Some of the workers will just judge you the second you reach the counter. Literally go to any other Coffee establishments! Coffee Monster and coffle house is miles ahead and are super nice."

"We came here after eating at a nearby BBQ restaurant since we needed to liven up. We ordered a dessert, double espresso, and a cappuccino to stay. A good-sized dining area, and you get to relax in a cool and inviting atmosphere. The waitress added the previous customer's order onto my order??? Luckily, I spotted the price difference in the credit receipt, and she paid me back quickly with cash."