"Service was as bad as I’ve received in my time visiting this establishment. No other customers in the lobby or drive thru. Order was rang in correctly (after about 3 tries). 1 of 2 drinks made correctly, one ordered with oat milk (as shown on receipt) was made with whole milk. When asking the staff if it was oak milk, they replied with a confused no and I had to ask them to remake it. They made me feel as if I was inconveniencing to remake a drink that I had ordered correctly and needed that way due to a dairy intolerance. I’m also pretty sure they put dairy cold foam on the remade beverage. Food was made not as ordered, bacon in the breakfast wrap was rubbery and inedible. Quesadilla made with wrong wrap type as requested. Very unwelcoming experience overall. Given the unsatisfactory service and the poor food quality, you’d probably be better off taking your business elsewhere for the price."

"Went to the drive thru on 1/12/26 @10:21am. Server could not get our order right after repeating it numerous times. Ordered 2 bacon breakfast wraps, a dark roast coffee and cappuccino. Got to the window and server had only ordered 1 wrap! Had to wait for 2nd. Wraps were filled with fatty chewy bacon. Had to pick it out and put it in the garbage - disgusting. Cappuccino tasted like sour milk was used. I have been here many times and it has been good. Not sure what has happened. Order #68"

"Difficulty reading menu board, not just due to small print in item's description, but a bare Edison style light bulb glaring in front of it under the cash register. No paper menu or other way to read menu unless you are right at front of the line. Cute dinning area, but not well heated. Then, the food. Moderate at best. Pesto chicken wrap was flavourless and dry with scant ingredients. The chili was cold. Soup was barely warm. Asked staff to heat it up, then never heard from them again. Watched kitchen staff lean against counter on her phone while we waited. Then, after about 10 minutes, got back in line for a refund. No issues receiving refund and it was given without hassle, other than the wait, but the lack of a simple, "sorry" was noticeable."

"Nice little non- franchise coffee shop with some food & a great relaxing vibe. Food & service was great. Nice quality of items (ie: good meat, fresh veggies). I have Celiac & they had gluten free wraps & muffins on the menu, I enjoyed both. Would definitely go back & recommend."

"Yes, the Green Siren people are two doors down but this is #LocalCoffee and #LocalCoffee is always better than chain coffee. I am grateful that Goodrich opens early! I was here at 6:30 and spent the morning using their shop as my "office" for the day. Two excellent cups of coffee today - a latte to start and a drip to keep it going - with a muffin. And with that, speedy wifi and a power outlet to keep my laptop charged. A very clean restaurant, plenty of food seating and friendly people working here. This was fabulous!"