"6am and they have no bagels. Why even be open? Called in a pickup order and showed up only to be told I had no order waiting for me. Terrible Hi Santos, We appreciate every customer and understand we are running on a NY minute but you called two (2) minutes before you showed up and your hot delicious NY bagel was ready at 6:02 am. We work hard on our end to make our customers happy and don't understand comments like these. I hope you felt better after your bagel and coffee. We hope to see you again soon. Thank you. So now you guys are just going to respond with lies???? I called more than 2 minutes before arriving. The whole point of a pickup order is to give it enough time to be ready for you to pick it up with no wait. I know you guys are slow but that's common sense. There was no bagel ready for me at 6:02am because I showed up after 6:02 to no bagels even in the store. Where did this magical bagel come from??? You don't understand comments like these??? I don't understand you guys lying. You hope I felt better after my coffee and bagel? What coffee and bagel?? YOU HAD NO BAGELS! Work harder to be an actual coffee shop instead of insisting on lying. Again TERRIBLE!"

"One of my favourite bagels places. They have tons of vegetarian and vegan options and the bagels are very fresh and tasty (I had the everything and the pumpkin bagels). Service is so fast and the team seams to work very well together - it was alright just interesting to watch."

"The food is overpriced. They are rushing everything. They messed up my order which was just a bacon egg and cheese with avocado. The people there are extremely rude. The fact of the matter is they are comfortable in the location knowing people live around and will continue to frequent there. Its not the first time they lack in costumer service. I hope they either change or the community stops going there. Everyone is clearly unhappy to be there. I wish them the best of luck. The food can be fixed but the feeling when you leave doesn’t. Very sad"

"Received my order today spent over $30 for delivery to have it looking like my dogs dinner. The pancakes were mangled the serving in the containers extremely sloppy and the toast for one of the orders is no where in sight. Will never order here again. FURTHERMORE, after reading response to other people their passive aggressive response are disgusting and I look forward to walking in when they respond to mine because I am not the one."

"Definitely a grab & go spot, but worth the stop. I went with a toastedplain bagel with bacon & scallion cream cheese, so that I could compare with a competition's bagel & see which was better. In my humble opinion, there wasn't much difference & it was just as delicious. I also got a macchiato latte...it was also yummy."