"Never in my life have I found a hair in my donut. I guess hair nets are optional here. I won't be returning and will be sure to let everyone know. The hair was in the cinnamon roll. Was purchased today at 11am."

"The workers were not friendly, acting as if we were a nuisance. They should remember that our money means they have a job. Enthusiasts were out the door; the owners should push for a guest service demeanor. St. Honore will have my business now, even if I have to drive a few more miles. The donuts were dry; judging by their color and taste, they seemed to have been made with old oil. Visiting from California, too. Never again. Locations- Rainbow Las Vegas"

"terrible customer service. Rude worker. Not welcoming. She was in a rush and pretty much threw our donuts across the counter. She did not seem she want to be working there. Rainbow location, Las Vegas. I was there this morning with my wife I wanted to show off the place to her since it was her first time there and the worker ruined it. I have pictures of her the background when I took a picture of my wife . Worker has terrible customer service skills. I hope she get fired. No wonder there was nobody there."

"This is one of the best donut shops in the Southwest--the donuts are fresh, they don't skimp on the glaze/icing/filling, and the staff are friendly and efficient. We especially love the Lemon Old Fashioned and anything Maple."

"I visited today in the 10:00 am hour. I went because of the September 2025 Buy one get one free of up to 3 donuts. So I told the employee that and she said to show her the on line coupon at checkout. I tried to find the coupon but then started to feel anxious and awkward. I walked a good mile to buy these donuts because of the on line coupon. Does the on line Coupon Say to show at checkout?? Because if it did I probably would’ve done a screenshot. I have a neighbor who Has 3 little children and I was going to eat one and give away the rest. I’m just disappointed that this is the way I was treated when only trying to do right by everyone really. This lady let me leave with out purchase. So disappointed I am"