"They are so nice at Big Dipper Great Falls!!! They did let us try multiple flavors and gave us great flavor combinations. Their singles are way bigger than I was expecting (as a visitor from a large Colorado city) and their flavors are so unique, yet great. I got cotton candy on top and cardamom on the bottom - the cotton candy literally tastes like cotton candy and the cardamom is so good. We are driving home from Glacier and stopped here for a treat - because of that we needed some extra space (because the scoops were so pleasantly huge) and they were so accommodating. Overall great place and staff! Wish they had a location in Northern Colorado!!!"

"Just went there for an end of school year treat with my kids. I am sad to say that this is our second VERY RUDE experience. The ice cream is so good so it's unfortunate that I will no longer take my kids here. The first time we were subjected to cussing in front of children and complaining about management and zero regard for the customers in front of them. This time I immediately got attitude from the girl with the long braid when I asked about sizes of scoops. I then asked for a sample which she provided and when my daughter asked for a milk shake in that flavor (peaches and cream) she said the peaches are frozen but she would try and then with a HUGE attitude said hope it doesn't break her machine. She could have said "unfortunately that flavor isn't good for shakes" but instead chose to be sarcastic. When she couldn't even scoop a peach from the peaches and cream ice cream she told me, again with an attitude, that she couldn't do it. My daughter then chose another flavor. She put the smallest scoop in and my daughter got a nice cup of flavored milk. Just honestly disappointed. No one especially a stranger paying for your products should be treated as rude as this girl treated me and my daughter."

"we just left the store, but I had to leave a review immediately. the ice cream is tasty, of course, but the service we received was far from acceptable. we were the only customers in the building and we were very polite and quiet. we looked at the menus for a good 5 minutes and then asked to test a few flavors and the gal who was behind the counter each time was huffing and eye rolling. when we finally decided on our order of a milkshake, she gave us the biggest side eye and eye roll. she provided no verbal pleasantries and was clearly and visibly annoyed that we were there."

"April was very nice and helpful. She made sure everything we ordered was correct and very enjoyable. We will definitely be back time and time again because of the service from April Thank you so much"

"Got 3 cones and a milkshake 30 dollars(with tip) and my cone was all broken and fell apart before I got to the car. Went back in and they didn't care. Bad experience, wont be returning."