"This establishment seems to struggle with providing drinks that are on their menu. The past 3 visits our orders have been incorrect and I have had to ask them to fix it. Today, we ordered 2 drinks and I get the Carmel Apple without soft top like the menu states and the young lady continued to tell me twice that it doesn't come with soft top. The one in the picture is the apple pie with whip cream and the one without is the Carmel apple. Do better Classy Sassy. I live 2 blocks from this location and visit often and every time lately not one of your employees knows how to make an ordered drink luke your menu states."

"I’ve been disappointed by a few coffee spots since moving to Billings. However, Classy and Sassy has never failed me. Fast, efficient, kind, and great coffee. That’s all I ask for! Not to mention seasonally fun drinks to try!"

"I had a horrible experience. I asked names at the end of my service to write this review. I use to enjoy classy and sassy so much but recently the service from new workers has been horrible. The long term employees including Liz, Jules, mak and shae have always been helpful and understanding. The workers named keara and bianacca were not only rude but made me feel dumb and embarrassed to ask questions. I was also extremely disappointed in the knowing of the menu I felt I knew more than them. They were judgmental and extremely disrespectful. I will now be calling to make sure I know who is working before wasting my 10 dollars for a bad attitude and half fast drink. Please do not let values slip through for quantity."

"I honestly use to love Classy N’ Sassy but lately I just get met with bad attitudes from the employees. It’s like they are mad that I order a drink which has been lately a strawberry smoothie, but whenever I tell them my order they get genuinely irritated with me for ordering it. It very frustrating because it’s not like it’s a special drink I made up, it’s on the menu. So I don’t understand what the big deal is."

"I was so excited this morning to spoil myself and bite the bullet on classy n sassy’s ridiculous prices got to work took a drink and it was all powder. Actually disgusting 🤢. If you are gonna sell me a 9 dollar drink at least make sure it’s drinkable. So terribly disgusting"