"This is the second time they’ve completely screwed up a simple chai. I said PLEASE NO ESPRESSO cause last time I got espresso when I did not ask for it “we never do it unless you ask for it” I also ordered oat milk because I have an ALLERGY, but I got regular milk. I asked her “do you remember me saying oat milk” she said “yes did it not get in there?” I said no this is regular milk and I have an allergy but I’ve already been here for half an hour so I have to leave. I don’t understand how it’s so hard for them to put chai powder in water and add oat milk. Everytime I try to get a little treat here it basically ruins my morning."

"Coffee is great! 5 star The breakfasts are iffy. I tried the stuffed bagel bites today. Very disappointed. They are nothing like the pictures. There is barely a trace of cream cheese, there is some, but nothing even close to the pictures on the menu."

"The service and friendliness I received while getting my coffee the other morning was incredible! The ladies were so kind and carried the conversation through the window during the duration of my visit. My drink was absolutely perfect, and had been inconsistent at other city brews in Billings. I was very pleased with my drink and the friendly staff and will only go back to this location!!"

"Charlene and Matty made a really obscure drink recipe that I found online and I was expecting a little kiosk like this not to be able to do it but they nailed it! Really shows how hard of workers they are so I hope City Brew sees this and gives them a raise because they deserve it! Keep it up!"

"It doesn't seem to matter which City Brew we go to, all the staff is super nice and helpful! The drinks and food are prepared quickly and on point! The desert pear charger is delicious and pretty! LoL. The wife loves their Sweet Cream Cold Brew!"