"This White Castle was extremely dirty and overcrowded. The floors, tables, and counters were a mess, and staff didn’t make any effort to clean or keep the area maintained. It felt chaotic and unsanitary the entire time. Definitely needs better cleanliness and management."

"Wishing I had of went to the pub instead but I had to make sure I caught my bus that was leaving in 30mins. I was approached by a guy named Kalib who slid a receipt that was on a pile they were keeping on the counter, and said do this survey and you can get two sliders free. I had placed my order for 6 sliders already and, me wanting to help my fellow people out I did the survey for him. Now mind you I wanted 2 impossible, 2 chicken deluxe and a fish slider. After completing the survey I went to place my order again and pay for my others. I was given 2 impossible and 1 deluxe and 1 fish. The fish was good and hot. Those impossible were horrible and very dry. Nothing on them but 2 pickles. The fish had a piece of cheese on it and the chicken was cold but it had the lettuce and tomato on it. No sauce of any kind on either of them, so it was difficult to swallow. I will say they did more playing back there than paying attention to detail and the customers. I don’t think I’ll eat White Castle again. It’s been over 11 years since I was in this exact location heading to work again, and of o find myself back here again I’ll starve before I spend anymore $$ here. Crazy part about the receipt is I ended up with a survey receipt after I paid, but I’ll be passing it along."

"for something hot and quick this is steps away from the Indianapolis Greyhound Bus Station so very convenient for us traveling from Chicago $1.02 regular price for original sliders as of 10/8/25 yes it's more than the past but still for something small and hot it's still a fine deal when we arrived the employee mistaken our 6 original sliders for 6 jalapeño cheese sliders at $1.22 so while it wasn't intended we still ate 😋 sliders came out hot and took at most 5 minutes from ordering, though not too busy 11am on a Wednesday staff were super friendly with some regulars present, so while there may be some homeless or wandering individuals we were fine keeping to ourselves dining in"

"Placed an online order for pickup sent my husband to pick it up. When he requested sauces the young lady working drive thru proceeded to hand him a hand-full of sauces. He's asked if she could please put them in a bag and her response what "REALLY!?!?". I have worked in the food industry for 20 plus years and this is unacceptable. I get it...it's been a long day or a bad day..but there's some stuff you keep in your head and NOT say out loud..ESPECIALLY if you work in an industry where you deal with people all day. Very UNprofessional."

"This was an interesting time to say the least. We ordered 20 ham sliders for our FFA group, It took some time but the sliders finally came in a briefcase. I was exicited to dig in before I found out that the sliders were raw and soggy, although they were slimy I have to warn you about the sharp corners on the unidentified meat. When I entered the restaurant, right away I noticed the slick atmosphere fixed with grease. Overall I would say “ it ain’t the way mamma cooked it”. However, I am feeling very generous today so I would write this restaurant a one out of 10."