"I definitely had to write a review about Nicole. I’ve been to this location three times as I’m typically closer to other locations. Once in December of 2024, once in the summer of 2025 and once last month. In December of 2024, I went in during a work Christmas party where my coworkers and I shop. Nicole was so friendly and asked about my holidays and the work event. The following summer, I went in and Nicole was there. I went with my husband and our 3 week old baby. She remembered me FROM DECEMBER (it was August at this point) and asked how I was doing. I was honestly mind blown by the customer service. We got into a conversation about the show Survivor. My husband and I enjoyed our little coffee date & while we were there, we saw her provide amazing customer service to everyone who came in. Then last month when I went, she was working and asked me if I was watching the current season of Survivor. Again, her memory and kindness blew me away! Each time I go, I hope she is working! Everyone else working was friendly as well and drinks were amazing as usual but Nicole’s customer service really stood out to me. I hope her manager sees this and gives her the highest praise! Great location!!"

"I just can’t get behind the cold brew coffee served hot. It just tastes weird. I sincerely have a high tolerance for coffee quality; I make my own French Press but will gladly drink gas station coffee, Folgers, Dunkin etc. I want to support local small business. I sincerely want nothing more than for them to stop serving cold brew hot, and just make hot drinks the standard way so I can have a good cup of coffee in Clay Terrace or the Carmel Library."

"Only been to this location twice. First time I ordered a matcha lemonade with raspberry flavoring. Was delicious and service was great. But today I went and ordered a green mama drink and when I was driving home and tasting it I thought it was only milk. Well I got home and poured it out into a clear cup and what do ya know , I paid $6.54 for steamed milk. I am very disappointed I spent my money here"

"I was driving home from a road trip through Indiana and needed to stop for coffee. Whenever possible I support independent coffee shops and found Java House in Clay Terrace, just a couple few miles off my track. I stopped in for a black coffee to go. I would rate my Java House coffee as below the quality of gas station coffee. At $4.15 I expected at the very least, a decent cup of coffee. But this was undrinkable to the point of being gross. I would have gotten a far better cup had I stopped at Speedway. What rip off! If they are willing to cheat you on something as basic as black coffee, I assume that the rest of their offerings are made with the absolute cheapest, institutional ingredients on the market. No way will I return."

"First time here and was greeted with kindness and the wonderful smell of cold brew coffee! I was a tad overwhelmed by the options and choices, but the wonderful staff coached me on the feedback I gave on my preferences. The Sumatran cold, was absolutely delicious (darkest roast IIRC), with a pump of your favorite flavor and numerous milk options. You can't go wrong! Looking forward to exploring the menu. Additionally, there are room rentals for 15/hour in case you need to study or work."