"We went to Panera bread and I ordered the chicken noodle soup and all I got was shreds of chicken and 2 noodles. I reported this instantly and they fixed it immediately. Not as good as it could have been but still awesome.🤙👍"

"Filthy!! Went inside to eat and was shocked!! Chips falling off the side, trash everywhere, not sure what was in the tea container, stinks.... how are they allowed to serve food in these conditions!! Tried to do a video but no dice.... definitely need new management!"

"I ordered delivery this past Sunday, the 23rd and this is how my sandwich looked when I opened the wrapper. Let's not say it was the delivery person. This is how sloppy Panera wrapped it!! Also, ordered a bagel and on the bag they wrote: "Out of bagles." No refund for that or any type of compensation (something equal in value)?? Dang, Panera!! When did I piss y'all off?! 🫤"

"HORRIBLE management and restaurant. Hair in my take out bag from the drive thru. Called and got the most rude and condescending "manager." Went back in and she was worse than she was on the phone. Sarah is her name. Disgusting!! Got home, saw my replacement soup bowl was only filled half way. Called and asked to speak to the general manager. Kelsey professed to be the general manager, although I doubt that by the way she spoke to me. She told me that I didn't pay for my cookie or baguette and I reminded her that I had a free cookie with an entree and I actually paid $1.99 for the extra baguette. I told her that I feel like she purposely only filled the soup half way when I returned with the hairy bag. I also told her I called corporate, to which she said, "oh! You called corporate?! I cannot help you or speak to you." And she hung up on me. What a joke of a place this is. Don't ever waste a penny on this horrible place. The management is rude, unprofessional and disgusting. The food comes with hair, if that's what you're looking for and zero professionalism or customer service. Stay far away from here!"

"I hate to leave this review but 3 times in a row we have ordered to go/ drive through and our order has been wrong. We live 25 min away so going back isn’t an option. We’ve let them know and they don’t seem to care much. We don’t eat in the restaurant because it’s so dirty. I really enjoy Panera but I’m worried without drastic changes it will close."